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Answers
How Do I List My Art for Sale or Auction?
Once you have set up your account, click on List an Item and you will be directed to the Listing Page. There, you will be able to input the date of the Piece, select its category, write as detailed a description as you'd like, download a video (for Artists with an Enhanced Membership), and upload your digital image. Those selecting an Auction Sale will be able to select an Auction start and end date, as well as the starting and reserve prices. Finally, you can choose your preferred shipping option and estimate the cost, or, you may wait until the buyer's shipping address is available before doing so. However, the processing of your sale will take place much more quickly if your shipping preference is selected up-front.
What are the Auction Bid Increments
For Art priced between $0.01 - $50.00 the Bid Increment is $.50.
For Art priced above $50.00, the Bid Increment is $1.00.
So, if a piece's current price is $25.00 and I place a bid, my minimum bid amount will be $25.50, or another increment of $.50 ($26.00, $30.50). If a piece is currently at $2,540.00, then my minimum bid will have to be $2,541.00, or increments of $1.00.
How is Shipping Handled?
At CapucinesBoulevard.com, your art is shipped directly by the Artist. Artists can choose to either include an estimate of the shipping and handling in the price of the piece or calculate an exact amount once the buyer's address is known. After confirmation of your order, and once your order is shipped, you'll be notified by e-mail. Tracking information will be included with the latter e-mail.
To make a purchase outside the United States or to ship outside the United States, contact us by phone at 312.203.0644 or by e-mail at support@capucinesboulevard.com. We will need to know the art you want to purchase and the country to which the shipment will be sent, and we will use this information to estimate the international shipping as well as any additional costs that may apply. If you agree to these shipping charges, you may place your order by phone. Items that are shipped outside of the United States cannot be returned.
How Do I Change An Order?
To change an order, contact us by phone at 312.203.0644 or by email at support@capucinesboulevard.com. If the order has already been shipped, you may return it by following the Return Policy.
What is the Commission Structure for Sellers?
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Direct Sale |
Auction |
| Less than $5,000 |
25% |
20% |
| $5,000 - $7,499 |
17% |
15% |
| $7,500 - $99,999 |
12% |
10% |
| $100,00 & above |
8% |
7% |
What is the Return Policy?
Buyers may return any artwork to the Artist within ten business days following its receipt. Art cannot be returned after the Return Period, or if the Art has been shipped outside of the United States, or purchased from an artist outside the U.S. If the Buyer decides to return the Art, both the Artist and CapucinesBoulevard.com must be notified and as long as it has not been altered in any way, upon receipt, the Artist must accept it and notify CapucinesBoulevard.com of its receipt.
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